At SellRide (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business, particularly when buying or selling cars.
By engaging with our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.
1. Information We Collect
We collect personal information that is necessary to process your transactions, provide our services, and communicate with you. The types of information we may collect include:
- Personal Identification Information: Name, address, email address, phone number, date of birth, and driver’s license information.
- Transaction Information: Vehicle make, model, VIN (Vehicle Identification Number), purchase details, and financial data related to the purchase or sale.
- Payment Information: Credit card details or bank account information necessary to complete a transaction.
- Communication Information: Correspondence and communication history with our customer service team.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Transaction Processing: To complete vehicle purchases, sales, or trade-ins, including verifying your identity and processing payment.
- Customer Service: To respond to your inquiries, provide support, and resolve any issues or concerns you may have.
- Marketing Communications: To send you promotional materials, updates, and information about our services, which you can opt-out of at any time.
- Legal and Compliance Purposes: To comply with legal obligations, such as vehicle registration requirements and financial regulations.
- Improving Our Services: To analyze trends, improve our website and services, and enhance your overall experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption, firewalls, and secure storage systems. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, processing payments, or fulfilling orders. These third parties are bound by confidentiality agreements and are only authorized to use your information for the purposes specified by us.
We may also disclose your information if required by law, such as in response to a court order, subpoena, or legal investigation.
5. Your Rights and Choices
You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
If you would like to exercise any of these rights or have any questions about your personal information, please contact us on our page.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us on our page.
